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Creating & Managing TextsTroubleshooting Common IssuesUsing Learning FeaturesAccount & Settings

Frequently Asked Questions

How do I change my target language?

Navigate to Settings > Language Preferences to update your learning language.

Where are my texts stored?

All content is stored locally in your browser. We don't store your texts on our servers.

Can I export my learning data?

Yes! Use the Export feature in Settings to download your progress.

Need More Help?

Contact Support

Our team typically responds within 24 hours

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Troubleshooting Checklist

  • Clear browser cache
  • Check for updates
  • Try incognito mode

Additional Resources

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Palaviva Help Center • Updated 7/15/2025